Disclaimer: Teenage Wildlife has agreed to publish the following open letter as a public service in order to reach a wider audience. The views expressed in this letter are those of the author, and are not necessarily held by Teenage Wildlife or its management.
Links: Response to Liz Racz letter.
For several weeks prior to the final announcement that it was off there were rumours that the Gisborne 2000 show was to be moved or cancelled, but despite numerous efforts by fans it was impossible to find out what was happening. I would go so far as to say that both Outside and Isolar were deliberately obstructive. Maybe this was their intention, but it did not help those of us who has invested a lot of time, not to say a huge amount of money, in expectation of a once in a life time trip to celebrate the Millenium.
I cannot quote itemised expenditure for other fans, though I have some idea of the outlay they have made. However, my own expenditure is running at over £500, £200 of which is currently tied up in my ticket for the show. Since the company from which is was purchased has now gone out of business, it is still to be confirmed that I will get a full refund of that sum. The rest is non-refundable, made up mostly of deposits on flights and accomodation.
The above does not of course take into account the numerous phone calls I have made to Europe to discuss arrangements with my travelling companion, to New Zealand to book my ticket and arrange my accomodation and to New York to try to prise information from Isolar.
In addition, many of us have put the rest of our lives on hold for most of the year in order to save for and organise the trip, turning down other opportunities in order to have funds available for the year end.
And I'm one of the lucky ones. Some people have been working long hours of overtime to pay for the trip and have already paid in full for their flight. They have little option now but to see their trip through. They are therefore continuing to work long hours simply to pay for a holiday they might never have booked in the first place without the prospect of a show at the end of it all.
I know the offical line is that it is all the promoter's fault for not having the financial funding to organise the show properly. However, does the artist or his representative not have an equal responsiblity to ensure, before entering into such a contract, that they are doing so with a partner who has the necessary experience and resources to carry the plan through to a successful conclusion?
You must be well aware that there are fans who travel across the world to attend shows, wherever they are taking place, and therefore there is an additional responsiblity to ensure that those fans are not let down. Or was the lure of a big Millenium payout to tempting to turn down?
I would be interested to hear you comments on the above and what, if anything, you intend to do to compensate fans for their disappointment at the cancellation of this show.